To login :
To register as a user:
This process varies based on what type of access a customer is requesting. If a customer is requesting access to the consumer site, there will be no verification and a customer can purchase immediately. If a customer is requesting access the professional site, there is a verification process that may take up 24hrs before that customer can purchase products.
To search for a product:
Clicking SEARCH on the toolbar. In the Search field, enter the product to search for.
Note: Alternatively, you can use the search box to search for a
To search using advanced search:
To view customer order information:
Select the Customer Orders tab. The customer’s orders are listed.
Click Details beside the order to view. The Order Information page is displayed, including the order details, shipping and billing address, products orders and more.
Note: You can print the order by clicking the Print button beside the required order. Alternatively, you can click PDF Invoice to save the invoice in PDF format.
After adding products to your wishlist, a URL is displayed for sharing purposes. Meaning a friend can purchase the product for you. You can also use the wishlist to remember the product that you would like to purchase later (by you or a friend).
Once items are added to the wishlist, the Wishlist icon is updated on the toolbar. You can view the items in your wishlist by clicking this icon.
Note: The price of an item is determined at the time of purchase. Adding an item to your wishlist does not guarantee that it will be in stock at a later date.
To add products to your wishlist:
Note: You can remove an item from the wishlist by checking the Remove column and clicking Update wishlist. A wishlist URL is displayed for sharing.
Once items are added to the shopping cart, the Shopping Cart icon is updated on the toolbar. You can view the items in your shopping cart by clicking this icon.
To add products to your shopping cart:
Repeat steps 1 and 2 to add more items to the cart.
Click the Shopping Cart link. The shopping cart is displayed with the added items.
Enter the required optional information, as follows:
Select the I agree with the terms of the service checkbox and then click Checkout to continue with the ordering process.
Note: You can remove an item from the cart by checking the Remove column and clicking Update shopping cart. Click Continue shopping to go back to the category/manufacturer details page.
This includes adding items to your cart, defining the address, shipping and payment information, confirming the order.
To place an order:
From the Shopping Cart window, shown on the previous page, select I agree with terms of service checkbox and click Checkout. The Billing Address window is displayed. This page is displayed by default, which includes the billing information of the order as well as the order summary, as follows:
Enter your billing options, as follows:
The Shipping Address window is displayed, as follows:
Note: This page is displayed only when a customer has shippable products.
Enter your shipping options, as follows:
The Shipping Method window is displayed.
Select the required shipping method, as follows:
Click Continue. The Payment Method window is displayed.
Select the Use my reward points checkbox, to enable the customer to cash in the reward points that are available. This checkbox is displayed only when the reward points program is active and a customer has reward points to be redeemed.
Select the required payment method, as follows:
Click Continue. The Checkout window is displayed.
Enter the required payment information in the relevant fields.
Click Continue. A confirmation window is displayed.
Click Confirm to complete the order. A window informing you the order has been completed successfully is displayed.
Click Continue to return to the homepage of the store.
Free shipping is offered on orders over $100.
Phone Number : 1(800) 233-5469