SMS Privacy Policy OCuSOFT SMS Privacy Policy
Last Updated: April 24, 2026

This SMS Privacy Policy explains how OCuSOFT Inc. (“Ocusoft”, “we”, “us”, or “our”) collects, uses, and protects information when you opt in to receive SMS/text messages from us.
Information We Collect
When you opt in to our SMS program, we may collect:

Your mobile phone number
Any information you voluntarily provide in reply messages (e.g., name, appointment preferences, questions)
Message content and timestamps

We do not collect sensitive health information via SMS. Please do not send protected health information (PHI) through text messages.
How We Use Your Information
We use your phone number and message content to:

Send lead follow-ups, appointment confirmations, quote responses, and customer service messages
Respond to your inquiries
Improve our customer support

Sharing of Information
We do not sell or rent your mobile number. Your information may be shared with:

Our SMS provider (Telnyx) solely for the purpose of delivering and managing messages
Service providers who assist with our SMS program (under strict confidentiality agreements)

We will never share your information with third parties for their own marketing purposes.
Opting Out
You can opt out of receiving SMS messages at any time by replying STOP, UNSUBSCRIBE, or CANCEL to any message we send. You will receive one final confirmation message.
Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by updating the “Last Updated” date.
Contact Us
For questions about this SMS Privacy Policy, contact us at:
ocusoft@ocusoft.com or (281) 239-9800.